Company Dashboard > Team
How to remove Users from SiteMax
Blocked users in SiteMax are the equivalent of "Removed" or "Deleted" users. Users that are blocked no longer have access to the system and will stay in the Blocked user's list until "un-blocked" by an admin.
To block a user, first, go to Team, then Select Users (checkbox on the left) and click Actions > Block Users.
Blocked Users list
You can find Blocked Users in their own status of Blocked users using the Status filter on the Team page.
To Unblock Users, once the Blocked status Filter has been applied, select the Blocked Users (left checkbox) and use the Actions menu to Unblock Users.
Common Error
If an attempt is made to re-add a user with an email that is currently associated with a blocked user, the system will deliver an error message: Email already exists
The Solution: Change the email address of the blocked user or use a different email address for the new user.
Viewing Blocked User's Data
To access a Blocked user's data, like completed reports or timecards, temporarily unblock them. Once you've retrieved the necessary information, you can reblock the user.
To Unblock a User:
Navigate to Teams
Click on the Users tab
Use Filter and change Status to Blocked
Select the User
Click into Actions and select Unblock Users
