Frequently Asked Questions
Time Tracking and User Visibility
Duplicating a Custom Form
Create a report based on historical time data
Resending a users email invite
Understanding Field Dependency
Understanding the "On Deck" Status
Can I view or upload records of a user?
I Added a New Project and Saved it, But I Can't See it - How to Solve it?
How do we give equipment a timecard?
How to Remove People from SiteMax?
How to Create and Use Your Signature in SiteMax?
Scanning and Moving Equipment (Mobile)
How do I setup/edit my equipment in SiteMax?
Can I remove equipment?
How can we extract multiple equipment reports?
How to Delete Cost Codes in SiteMax?
When I scan an Equipment QR code, what happens?
How do I add equipment?
How to Send Punch List Outside SiteMax?
How to Print a List of Drawings in a Folder in SiteMax?
Where can I see my equipment?
How to Use Offline Storage Sync on Mobile?
What is a Geo-fence?
Can I change or delete the folder name "safety-manual"?
Does the weather in reports depend on the date they were created or the date they were assigned?
How do I create an Equipment Report? - Mobile
How to add custom labels to forms?
How can I delete a Purchase Order?
How can we track our equipment service & maintenance records?
Where are my tools located? How do I know?
Why is the print quality of the drawings low?
Is there a way to modify the "created" date of a form I already completed?
Why did my entered time in timecards change?
How to Check the Status of Your Time?
Can I Turn Off Lunch Deduction for Specific Users or Classifications?
Can I Share Site Reports with Clients?
How to Get Support?
How do I export all the information in a project on SiteMax?
Why are my users taken out of the permissions template?
Can I retrieve deleted messages?
Can I choose the quantity for the equipment?
Marking Up Photos in the Mobile App: Coming Soon!
Troubleshooting Guide: Not Receiving SiteMax Notifications
Can I delete a project?
Can we edit the uploaded Word or Excel file in the documents?
How to Link QR codes to Equipment?
Does SiteMax have SMS notifications?
Why Can't I Upload Photos?
How to Define and Choose the Address in Purchase Order
How to Restrict Employee Time Entry to Only Clocking In and Out
How do I delete messages at SiteMax?
How do I remove the "created date" from the exported PDF form?
RFI auto-generated emails
Android 9 and 10 - Mobile Application
Submitting a Time Entry/ Timecard Issue
I can't log in, what should I do?
How do I save my usernames and passwords on a login screen?
Troubleshooting Location (iOS)
How to prevent users from changing time entries?
Cost Code Drop-Down Menu Limitations
Sharing Documents with Contacts
Rounding Enabled: Accessing Actual Check-In/Check-Out Times